No such thing as a free lunch

Mashable published this article today outlining what has been the topic of conversation for the past few months – the free Facebook lunch is over.

This will be much better for the site as a whole.  In general the quality of content on Facebook could definitely be improved.  It could be more strategic and harder working for brands.  More relevant and “on brand” – less of the generic “Hit Like if you are happy it’s Friday” posts. More valuable and rewarding to the fans and just more considered overall.  In my experience the amount of time a marketing manager will spend making sure that the artwork for a press ad is perfect, or the edit of a TV ad is bang on, is in direct proportion to the amount of money it is costing.

So maybe if Facebook requires an investment, more time will be invested in creating a better page and Facebook will keep going from strength to strength.

Best Twitter conversation ever

A lot of what makes a brand stand out is the tone of voice used.  It’s integral to the brand personality and says a lot about the company.

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Here’s the wonderful Innocent with “Stop looking at my bottom” written on the bottom of their cartons.

And Google with a “Stats for nerds” hyperlink

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Tesco Mobile took this the next level and ran riot on Twitter late last year, creating a lot of publicity and making friends along the way (Yorkshire tea, Jaffa Cakes, Cadbury…).  #wishihaddonethis

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Burger King – pretty, pretty cunning

Burger King are the King of social, imho.  Well within their category anyway.  So whatever they do it’s worth keeping an eye on.  Everyone knows about their controversial Whopper Sacrifice campaign on Facebook that encouraged a spout of Friend Denunciation in return for a free Whopper.  This time the crazy Norwegians have taken the whole Genuine Friend thing a bit further with the Whopper Sellout.  

It was a brave move and must have taken some convincing to the marketing bosses, but I think it was pretty clever.  The value of a real Fan is something new in Facebook marketing, and is definitely an area that is worth exploring and brands investing in. I can’t tell you how many Facebook page competitions I’ve run where the entrants are either compies, or totally physically incapable of enjoying the prize at stake (entrants from India hoping to win a movie pass that evening in Dublin).

How’s Vine doing?

It will be a while, I imagine before brands will be familiar with and comfortable using Vine. Unlike Instagram you can’t upload ready made videos, so it’s more restrictive and reliant on having someone on board who’s handy with the app and creative with a camera.  Also the six second time limit is a challenge in itself.  Instagram is much more marketeer-friendly with 15 seconds.

How and ever, it’s interesting to look at best practise examples and Social Media Examiner have a great article on the way businesses are using it.  And the ever-excellent Hubspot blog has another suite of examples here.

vine best practise